Kohl's, a well-known department store, has recently stepped up its game to provide a top-notch shopping experience for its customers. Upon entering the store, visitors are greeted with friendly employees diligently working, exuding a sense of happiness and contentment. Notably, Kohl's has revamped its Amazon return process, relocating the booth to a more easily accessible area within the store. With designated desks and attentive employees, the return process is quick and efficient. Additionally, shoppers are rewarded with a 20% off coupon for their next Kohl's purchase. The store is well-organized, ensuring that items and their corresponding prices are easily identifiable. For added convenience, handheld scanners are readily available, and helpful staff members are always present to assist with any inquiries. Sephora, located within Kohl's, offers a separate area where customers can find a wide range of beauty products and enjoy the same level of cleanliness and exceptional service. Overall, Kohl's strives to provide a pleasant shopping experience for all its visitors.
![](https://static.where-e.com/United_States/California/Los_Angeles_County/Kohls_c0f31721bfa877e0d389e6664a998242.jpg)
Amenities and More
- Delivery
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- In-store shopping
- Quick visit
- Cheques
- Active military discounts
Reviews
Their once a year clearance sale that they do in January is amazing! I found out about it last year, now I go every year. I found shoes that normally sell for $80 at $20, Adidas sweats for $15. My wife found boots and shoes for her for $15, dresses for under $10 and Levi's jeans for under $15 dollars.
I bought the most beautiful crystal dish. It was too high for me to reach but a very nice employee helped me. Then when I paid I was given a wonderful discount.
Huge selection of merchandise and good prices. However the line was as long as eye can see and only 4 cashiers. Try to avoid busy times to shop here.
Karina Registered Clerk did everything she could to make my Dollar Strenght,she accomplished the mission,I am a Very Happy Customer.Great Customer Service Skills.
Got my product on a timely manner when I opened the packaging paper bag I noticed that the box had fingerprints of the color off the blush. I didn’t realize that kohl’s sold me a tester product. The box has finger prints and the rim of the bottle was dirty and the flops off the box where not even close properly.
This store does not have work ethic or quality checks.
I need my refund but I don’t have a car to go to the store. That is the reason I bought online.
I was looking forward too try this new product. What a shame.
Wish I had better Lightning for the pics
The Kohl’s store was one of my favorites so far for shopping everything from personal to household needs. Not only for the affordable prices wise , but also good selections too. I usually bought my suits , clothes and shoes at Kohl’s . They always have sales and since I was a VIP member, I normally have a discount up to 30% on top of the 90% on the clearance, so you do the math. It came out almost the free stuffs. Today all Kohl’s stores have already decorated with the fall themes . They were getting ready for thanksgiving stuffs on sale. Can hardly wait for the Christmas big sale and New Year.
It's a good store to shop in, they have with I am looking for all the time and the prices are great!
From the last time visiting @ Kohl's, today they have upped their game. I was greeted as I walked into the store. Employees were diligently working, appeared happy and didn't seem stressed out or over worked.
AMAZON RETURN: Todays visit was for an Amazon return. They repositioned the booth location and was easily found with posts directing me to the back of the store. There are two desks/podiums with an employee taking returns. Today there wasn't a line so the process was fairly quick. The only slow part is the WIFI is slow so I connected to Kohl's WiFi. I usually will have a screen shot of the item code to speed up the process. After scanning the items, I'm given a 20% off coupon for kohls purchase.
SHOPPING EXPERIENCE : The store is organized with just about every items price simple to find. For items without a price, there are multiple employees on the floor that have a handheld scanner; if one isn't available, a short walk to the stationary scanners are available.
SEPHORA: Sephora has a separate area inside the store. Coupons for kohls are valid @ Sephora. Many items to choose from. It's clean and sanitary. @ the end post of every aisle I can find Kleenex, disposable sponge applicators, eyelash curl brushes and alcohol. A friendly employee will assist in color matching
Location
12821 Towne Center Dr, Cerritos, CA 90703, United States
Hours
-
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